If you are not completely satisfied, the item is not the perfect match, or you have a change of mind, you can return it and we will be happy to exchange or refund goods within 14 days of you receiving the goods if they are returned with the original receipt, are unworn, and in the condition in which they were purchased, including all packaging. A refund will be issued in the same manner in which the payment was made. This is consistent with your consumer right to return and receive a refund.
For products returned with proof of purchase in new and unused condition in original packaging, we will issue a full refund via the same method as your original payment.
To place return Kindly Contact our customer Service Team “Here”
Who pays for return?
Please keep in mind that the buyer is responsible for the return postage in the event of a change of mind, but we will collect the parcel if we made an error in our dispatch or if the item received is faulty or damaged, unless you have decided to keep the order with a partial refund or replacement parts of the received order.
We will charge you the direct cost to us of collection from our usual carrier if we have offered to collect the Product from you.
We can assist you in collecting parcels and locating the cheapest return postage labels; you can choose us to arrange for the collection of parcels and the provision of return postage labels. This fee will be deducted from your refund.
You must return it to us without undue delay and, in any case, no later than 14 days after you notify us of your intention to cancel the contract. You can either send it back or return it to us in our warehouse.
We reserve the right to refuse to exchange or refund items that are not returned within 14 days of receipt if they are not faulty. To be eligible for a refund, all items must be in a re-saleable condition, which means they must be undamaged, in their original and undamaged packaging, unworn, and complete with all tags and labels attached.
Refunds
Please allow at least three business days for your goods to arrive. Once we receive the goods back in the warehouse, we will refund the item’s price to your original payment method within 5 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Here
Exchanges
When we receive your return, we will process it in our warehouse.
If you requested an exchange, your replacement or alternative item will be shipped within 2-3 business days of receiving your order.
If you returned the item because you changed your mind and want a refund, it will be processed within 3-5 days of receiving your return.
Please keep in mind that a refund may take an additional 3-5 working days to appear in your bank account.
Who pays for exchange?
Just like Return policy, for Exchange buyer is responsible for returning Package and paying for return, in the event of a change of mind. However if the exchange request is placed because of the error made in our dispatch or if the item received is faulty or damaged in this scenario the Shipping cost for return and exchange will be covered by us
Shipping returns
To place return request Kindly contact us Here
Our team will Guide you for any returns
